Can't Log in from Lobby(Fixed)

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Shortstuff
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Re: Can't Log in from Lobby

Post by Shortstuff » Wed Nov 02, 2011 9:45 am

Hey Guys,

I want to assure you we are aware of the ongoing issue that a fair number of players are experiencing with logging into the game. Both the Tech Support staff and the Developers are working hard to ensure that we can return as many players to game as possible so please bear with us.

We are really sorry for the inconvenience this has caused.

I would suggest trying to log into a different world you don't normally use or try using the RuneScape client as some players have found this has solved their issue and allowed them to get back into game.

Please make sure you try solutions in this thread, Quick find code: 25-26-423-63319466

We'll keep this thread updated to let you know what is going on.

- Mod Moki
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quinoa mama
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Re: Can't Log in from Lobby

Post by quinoa mama » Wed Nov 02, 2011 12:30 pm

I was having trouble getting in this morning. I restarted my computer, and now I'm in.

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Re: Can't Log in from Lobby

Post by Myst » Wed Nov 02, 2011 3:29 pm

still not on, this is terrible

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Sir Chris
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Re: Can't Log in from Lobby

Post by Sir Chris » Wed Nov 02, 2011 3:34 pm

Similar problems myself today a bit, trying to find worlds with less lag (to no avail) and couldn't get into 18. switched worlds and it worked.

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Jerry Ousity
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Re: Can't Log in from Lobby

Post by Jerry Ousity » Wed Nov 02, 2011 3:38 pm

me too i cant stay logged in its a waste of xp :(

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Re: Can't Log in from Lobby

Post by serame » Wed Nov 02, 2011 4:10 pm

It doesn't matter which world I use or whether I use the rs client or try to log in from the browser. I can log in on my work computer, though...makes me wonder what is different...too bad I can't play there. :D

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Re: Can't Log in from Lobby

Post by Shortstuff » Wed Nov 02, 2011 5:00 pm

02-Nov-2011 - Log-in and Frame-rate Issues

We're aware that some of you have been experiencing ongoing difficulty accessing the game, and that some of you in-game have noticed a reduced frame rate. Our first priority is to fix these problems as soon as we can.

Later today, we'll be implementing a temporary measure that will allow users experiencing log-in problems to access RuneScape, while we work on implementing a long-term solution.

Meanwhile, we're engaged in rigorous optimisation testing across all graphics modes to resolve the frame-rate problem. This is vital if we are to get to the root of the issue and ensure a permanent, all-encompassing fix for all users. We'll put this in place as soon as we possibly can.

We apologise for any disruption that these technical issues may be causing you. Please have patience and rest assured that resolving these issues quickly is of foremost importance to us.

Please ask any questions you may have on our technical forums.

The RuneScape Team
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DoctorDRAG0N
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Re: Can't Log in from Lobby

Post by DoctorDRAG0N » Wed Nov 02, 2011 5:55 pm

"Later Today" they claim, It's already 7pm bst so not much time left in the day. Can't log in 40+ hours.
GoodFight Membership. %-(

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Re: Can't Log in from Lobby

Post by Shortstuff » Wed Nov 02, 2011 7:41 pm

Latest new from the forums is that they are aiming for an 8pm lauch, but thats not definate
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DoctorDRAG0N
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Re: Can't Log in from Lobby

Post by DoctorDRAG0N » Wed Nov 02, 2011 10:26 pm

VICTORY! :D

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Re: Can't Log in from Lobby

Post by TrixStar » Wed Nov 02, 2011 11:06 pm

Fixed?

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Re: Can't Log in from Lobby

Post by DoctorDRAG0N » Wed Nov 02, 2011 11:42 pm

TrixStar wrote:Fixed?
Yes sir. :-D

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SnowAngel
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Re: Can't Log in from Lobby(Fixed)

Post by SnowAngel » Thu Nov 03, 2011 12:09 am

Welcome back to KoA! >:D<
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Missing Jeff @};- (Magerpainz)

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Re: Can't Log in from Lobby(Fixed)

Post by TrixStar » Thu Nov 03, 2011 1:47 am

I got a message from a Jmod saying I was awarded 10k loyalty points for the problem. Did anyone else get this?

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Re: Can't Log in from Lobby(Fixed)

Post by Diplomatt » Thu Nov 03, 2011 8:00 am

TrixStar wrote:I got a message from a Jmod saying I was awarded 10k loyalty points for the problem. Did anyone else get this?
Nope, but I'm gonna try and get them anyway! :pirate:

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