Password Reset Emails!!

Moderators: Citadel Overseer, Media, Liaison Team

Post Reply
User avatar
Cally Raven
Site Admin
Site Admin
Posts: 6102
Joined: Tue Aug 02, 2011 10:06 am
RSN: Cally Raven
Location: Bolton

Password Reset Emails!!

Post by Cally Raven » Mon Jun 15, 2020 8:10 am

Please make sure your account and email are 2 step Authenticated!
Lots of accounts (mostly with username log ins) are receiving reset password emails.
Jagex posted this yesterday (14th June 2020) on the support section of the RSOF.

ScreenHunter 494.png
ScreenHunter 494.png (99.53 KiB) Viewed 16953 times
I will update when there is more news.
Image
Image]
Image
Image
Image
Image

User avatar
Oobz
Clan Member
Clan Member
Posts: 6616
Joined: Thu Mar 18, 2010 10:56 am
RSN: Oobz
Location: Pembrokeshire

Re: Password Reset Emails!!

Post by Oobz » Mon Jun 15, 2020 8:54 pm

Cheers Cally :)
Image Image

User avatar
Lawidget
Clan Member
Clan Member
Posts: 2243
Joined: Mon Jul 28, 2008 5:00 am
RSN: La Widget
Location: Oregon

Re: Password Reset Emails!!

Post by Lawidget » Sat Jun 20, 2020 12:50 am

Thank you Cally.

Laurie

Zammyfan
Inactive
Posts: 2
Joined: Sun May 19, 2019 11:35 am
RSN: Madmart08

Re: Password Reset Emails!!

Post by Zammyfan » Wed Jun 24, 2020 9:01 am

Thanks cally, just wish i had seen it sooner, loz had a brown pant moment when the email came through this morning.

User avatar
Cally Raven
Site Admin
Site Admin
Posts: 6102
Joined: Tue Aug 02, 2011 10:06 am
RSN: Cally Raven
Location: Bolton

Re: Password Reset Emails!!

Post by Cally Raven » Wed Jun 24, 2020 6:15 pm

Here's the update on it:

Update: Account Recovery Requests, June 13th-14th
ScreenHunter 498.png
ScreenHunter 498.png (934.45 KiB) Viewed 16903 times
Image
Image]
Image
Image
Image
Image

User avatar
Oobz
Clan Member
Clan Member
Posts: 6616
Joined: Thu Mar 18, 2010 10:56 am
RSN: Oobz
Location: Pembrokeshire

Re: Password Reset Emails!!

Post by Oobz » Sun Jun 28, 2020 7:19 am

I received one of the password reset emails overnight....
Image Image

User avatar
Cally Raven
Site Admin
Site Admin
Posts: 6102
Joined: Tue Aug 02, 2011 10:06 am
RSN: Cally Raven
Location: Bolton

Re: Password Reset Emails!!

Post by Cally Raven » Sun Jun 28, 2020 8:02 am

Oobz wrote:
Sun Jun 28, 2020 7:19 am
I received one of the password reset emails overnight....
Just ignore and secure your account email and make sure you have 2 step Auth on both your email and Rs accounts to be super sure, and maybe a quick scan of your computer/laptop etc.
I know telling you Oobz is like teaching granny to suck eggs, you and Bailey taught me everything I know about computing, but for any of those lovely clannies that don't do the checks regularly.....

Scan your device and Secure your accounts! :ymhug:

A big sorry to those that think I'm like a broken record but I would not want any more clannies hacked or have their accounts taken. There have been a few over the years and 99% have been because of lax security or clicking on shady links (you all know who you are =)) )
Image
Image]
Image
Image
Image
Image

User avatar
Twirlindana
Site Admin
Site Admin
Posts: 2713
Joined: Mon Jul 18, 2011 8:39 am
RSN: Twirlindana
Location: Italy

Re: Password Reset Emails!!

Post by Twirlindana » Sun Jun 28, 2020 10:32 pm

Oh, oh, oh! I got one! I got one too! Woohoo

Image

It was in my spam folder lmao
"I'm no hero. I put my bra on one boob at a time just like everyone else" - Tina Belcher
ImageImageImageImage

User avatar
Cally Raven
Site Admin
Site Admin
Posts: 6102
Joined: Tue Aug 02, 2011 10:06 am
RSN: Cally Raven
Location: Bolton

Re: Password Reset Emails!!

Post by Cally Raven » Mon Jun 29, 2020 8:21 am

Twirlindana wrote:
Sun Jun 28, 2020 10:32 pm
Oh, oh, oh! I got one! I got one too! Woohoo

Image

It was in my spam folder lmao
I got one yesterday morning too, again, wondering if maybe they got clan lists and just going through on the off chance someone hasn't secured their account properly or it's a reg list from Tip.it or fandom wiki or something in that vein? Really annoying whatever it is.
Image
Image]
Image
Image
Image
Image

User avatar
Twirlindana
Site Admin
Site Admin
Posts: 2713
Joined: Mon Jul 18, 2011 8:39 am
RSN: Twirlindana
Location: Italy

Re: Password Reset Emails!!

Post by Twirlindana » Mon Jun 29, 2020 8:46 am

This is the first time it happened to me since you first told me it was happening.
If they look me up on the official forum, it's easy to see that mine is an old account and if they look me up on runeclan or runetrack, they can also see I never changed my username.
No idea what they thought they could do though. There's no way they can get to know the email address associated to my account, so I wonder what they thought they could do trying to reset my pw. 😞
"I'm no hero. I put my bra on one boob at a time just like everyone else" - Tina Belcher
ImageImageImageImage

User avatar
Oobz
Clan Member
Clan Member
Posts: 6616
Joined: Thu Mar 18, 2010 10:56 am
RSN: Oobz
Location: Pembrokeshire

Re: Password Reset Emails!!

Post by Oobz » Fri Oct 23, 2020 11:55 am

Twirlindana wrote:
Mon Jun 29, 2020 8:46 am
This is the first time it happened to me since you first told me it was happening.
Do you think Cally had something to do with this? She is proper tech savvy so wouldn't surprise me like!
Image Image

User avatar
Cally Raven
Site Admin
Site Admin
Posts: 6102
Joined: Tue Aug 02, 2011 10:06 am
RSN: Cally Raven
Location: Bolton

Re: Password Reset Emails!!

Post by Cally Raven » Fri Oct 23, 2020 6:04 pm

Oobz wrote:
Fri Oct 23, 2020 11:55 am
Twirlindana wrote:
Mon Jun 29, 2020 8:46 am
This is the first time it happened to me since you first told me it was happening.
Do you think Cally had something to do with this? She is proper tech savvy so wouldn't surprise me like!
And who was it that taught me most of what I know about tech? Yh you so coulda been you too :ymdevil:
Image
Image]
Image
Image
Image
Image

User avatar
Oobz
Clan Member
Clan Member
Posts: 6616
Joined: Thu Mar 18, 2010 10:56 am
RSN: Oobz
Location: Pembrokeshire

Re: Password Reset Emails!!

Post by Oobz » Sun Oct 25, 2020 10:49 am

Cally Raven wrote:
Fri Oct 23, 2020 6:04 pm
Oobz wrote:
Fri Oct 23, 2020 11:55 am
Twirlindana wrote:
Mon Jun 29, 2020 8:46 am
This is the first time it happened to me since you first told me it was happening.
Do you think Cally had something to do with this? She is proper tech savvy so wouldn't surprise me like!
And who was it that taught me most of what I know about tech? Yh you so coulda been you too :ymdevil:
Nowt to do wiv me M' Lady
Image Image

Post Reply