Page 1 of 1

Password Reset Emails!!

Posted: Mon Jun 15, 2020 8:10 am
by Cally Raven
Please make sure your account and email are 2 step Authenticated!
Lots of accounts (mostly with username log ins) are receiving reset password emails.
Jagex posted this yesterday (14th June 2020) on the support section of the RSOF.

ScreenHunter 494.png
ScreenHunter 494.png (99.53 KiB) Viewed 16961 times
I will update when there is more news.

Re: Password Reset Emails!!

Posted: Mon Jun 15, 2020 8:54 pm
by Oobz
Cheers Cally :)

Re: Password Reset Emails!!

Posted: Sat Jun 20, 2020 12:50 am
by Lawidget
Thank you Cally.

Laurie

Re: Password Reset Emails!!

Posted: Wed Jun 24, 2020 9:01 am
by Zammyfan
Thanks cally, just wish i had seen it sooner, loz had a brown pant moment when the email came through this morning.

Re: Password Reset Emails!!

Posted: Wed Jun 24, 2020 6:15 pm
by Cally Raven
Here's the update on it:

Update: Account Recovery Requests, June 13th-14th
ScreenHunter 498.png
ScreenHunter 498.png (934.45 KiB) Viewed 16911 times

Re: Password Reset Emails!!

Posted: Sun Jun 28, 2020 7:19 am
by Oobz
I received one of the password reset emails overnight....

Re: Password Reset Emails!!

Posted: Sun Jun 28, 2020 8:02 am
by Cally Raven
Oobz wrote:
Sun Jun 28, 2020 7:19 am
I received one of the password reset emails overnight....
Just ignore and secure your account email and make sure you have 2 step Auth on both your email and Rs accounts to be super sure, and maybe a quick scan of your computer/laptop etc.
I know telling you Oobz is like teaching granny to suck eggs, you and Bailey taught me everything I know about computing, but for any of those lovely clannies that don't do the checks regularly.....

Scan your device and Secure your accounts! :ymhug:

A big sorry to those that think I'm like a broken record but I would not want any more clannies hacked or have their accounts taken. There have been a few over the years and 99% have been because of lax security or clicking on shady links (you all know who you are =)) )

Re: Password Reset Emails!!

Posted: Sun Jun 28, 2020 10:32 pm
by Twirlindana
Oh, oh, oh! I got one! I got one too! Woohoo

Image

It was in my spam folder lmao

Re: Password Reset Emails!!

Posted: Mon Jun 29, 2020 8:21 am
by Cally Raven
Twirlindana wrote:
Sun Jun 28, 2020 10:32 pm
Oh, oh, oh! I got one! I got one too! Woohoo

Image

It was in my spam folder lmao
I got one yesterday morning too, again, wondering if maybe they got clan lists and just going through on the off chance someone hasn't secured their account properly or it's a reg list from Tip.it or fandom wiki or something in that vein? Really annoying whatever it is.

Re: Password Reset Emails!!

Posted: Mon Jun 29, 2020 8:46 am
by Twirlindana
This is the first time it happened to me since you first told me it was happening.
If they look me up on the official forum, it's easy to see that mine is an old account and if they look me up on runeclan or runetrack, they can also see I never changed my username.
No idea what they thought they could do though. There's no way they can get to know the email address associated to my account, so I wonder what they thought they could do trying to reset my pw. 😞

Re: Password Reset Emails!!

Posted: Fri Oct 23, 2020 11:55 am
by Oobz
Twirlindana wrote:
Mon Jun 29, 2020 8:46 am
This is the first time it happened to me since you first told me it was happening.
Do you think Cally had something to do with this? She is proper tech savvy so wouldn't surprise me like!

Re: Password Reset Emails!!

Posted: Fri Oct 23, 2020 6:04 pm
by Cally Raven
Oobz wrote:
Fri Oct 23, 2020 11:55 am
Twirlindana wrote:
Mon Jun 29, 2020 8:46 am
This is the first time it happened to me since you first told me it was happening.
Do you think Cally had something to do with this? She is proper tech savvy so wouldn't surprise me like!
And who was it that taught me most of what I know about tech? Yh you so coulda been you too :ymdevil:

Re: Password Reset Emails!!

Posted: Sun Oct 25, 2020 10:49 am
by Oobz
Cally Raven wrote:
Fri Oct 23, 2020 6:04 pm
Oobz wrote:
Fri Oct 23, 2020 11:55 am
Twirlindana wrote:
Mon Jun 29, 2020 8:46 am
This is the first time it happened to me since you first told me it was happening.
Do you think Cally had something to do with this? She is proper tech savvy so wouldn't surprise me like!
And who was it that taught me most of what I know about tech? Yh you so coulda been you too :ymdevil:
Nowt to do wiv me M' Lady