logo
The Runescape clan for adults
Account locked? this isn't fun.
Moderators: Citadel Overseer, Media, Liaison Team
Account locked? this isn't fun.
Guys today I got my account locked because Jagex "thinks" someone else knows my password. I submitted the recovs and hopefully I'll get an answer from them by tomorrow.
I guess my question is, has this ever happened to any of you??? and what was the procedure for this to be fixed? Thanks.
Huls
I guess my question is, has this ever happened to any of you??? and what was the procedure for this to be fixed? Thanks.
Huls
- Ape Killers
- Posts: 303
- Joined: Fri Oct 09, 2009 10:55 pm
- RSN: PvM ape
- Location: Canada
Re: Account locked? this isn't fun.
did you get the email from jagex???? or a message on runescape?
[img]http://img214.imageshack.us/img214/329/koaclan.gif[/img]
[url=http://leetscape.com/][img]http://advlog.leetscape.com/black/pvm_ape.png[/img][/url]
[url=http://rsig.eu/u/PvM_Ape][img]http://stat.rsig.eu/23007/PvM_Ape.png[/img][/url]
[url=http://leetscape.com/][img]http://advlog.leetscape.com/black/pvm_ape.png[/img][/url]
[url=http://rsig.eu/u/PvM_Ape][img]http://stat.rsig.eu/23007/PvM_Ape.png[/img][/url]
Re: Account locked? this isn't fun.
I got one saying:
Dear Player,
This is an automated email from RuneScape, sent because someone has submitted a Locked Account Recovery request using this email address.
If you submitted a password recovery request, you can reset your password by clicking this link:
~~~~
Alternatively, copy the web address into your browser to access the verification page.
Your security code will expire at 23-Jan-2012 23:19 (official forum time).
If you did not submit this account recovery request you can safely ignore this email - your account will remain secure.
But clicking on said email, it just sends me back to the recovery options such as
recovery questions, account info, and such and such..
):
Dear Player,
This is an automated email from RuneScape, sent because someone has submitted a Locked Account Recovery request using this email address.
If you submitted a password recovery request, you can reset your password by clicking this link:
~~~~
Alternatively, copy the web address into your browser to access the verification page.
Your security code will expire at 23-Jan-2012 23:19 (official forum time).
If you did not submit this account recovery request you can safely ignore this email - your account will remain secure.
But clicking on said email, it just sends me back to the recovery options such as
recovery questions, account info, and such and such..
):
Re: Account locked? this isn't fun.
and that message there, was AFTER i actually sent the appeal for it.
- Ape Killers
- Posts: 303
- Joined: Fri Oct 09, 2009 10:55 pm
- RSN: PvM ape
- Location: Canada
Re: Account locked? this isn't fun.
wierd i got an email saying that i was getting locked out for selling my account,...... so i changed my password lol
[img]http://img214.imageshack.us/img214/329/koaclan.gif[/img]
[url=http://leetscape.com/][img]http://advlog.leetscape.com/black/pvm_ape.png[/img][/url]
[url=http://rsig.eu/u/PvM_Ape][img]http://stat.rsig.eu/23007/PvM_Ape.png[/img][/url]
[url=http://leetscape.com/][img]http://advlog.leetscape.com/black/pvm_ape.png[/img][/url]
[url=http://rsig.eu/u/PvM_Ape][img]http://stat.rsig.eu/23007/PvM_Ape.png[/img][/url]
Re: Account locked? this isn't fun.
anyone have a clue about this?
Re: Account locked? this isn't fun.
I haven't the slightest clue. I wouldn't trust the E-mail though. Attempt to contact jagex via their in-game messaging system, and if that doesn't work, consult the forums.
Phishing emails are out there, I have some sitting in my spam box that I'm ignoring.
Phishing emails are out there, I have some sitting in my spam box that I'm ignoring.
[url=http://www.enjin.com][img]http://sigs.enjin.com/sig-gw2/0e56dad42e398a43.png[/img][/url]
[spoiler][url=http://rsig.eu][img]http://advlog.rsig.eu/2175/B_F_O_A.png[/img][/url][url=http://runetrack.com/profile.php?user=B_F_O_A][img]http://runetrack.com/sigs/stat/ice/pose/326/B_F_O_A.png[/img][/url]
[img]http://fc07.deviantart.net/fs70/f/2011/ ... 3en31h.png[/img][img]http://koaclan.info/sigs/2011-06_Dunge_3rd.jpg[/img][/spoiler]
[spoiler][url=http://rsig.eu][img]http://advlog.rsig.eu/2175/B_F_O_A.png[/img][/url][url=http://runetrack.com/profile.php?user=B_F_O_A][img]http://runetrack.com/sigs/stat/ice/pose/326/B_F_O_A.png[/img][/url]
[img]http://fc07.deviantart.net/fs70/f/2011/ ... 3en31h.png[/img][img]http://koaclan.info/sigs/2011-06_Dunge_3rd.jpg[/img][/spoiler]
Re: Account locked? this isn't fun.
I was just going to say the same thing.
It might be a phishing e-mail.
Did you check the URLs within the e-mail?
It might be a phishing e-mail.
Did you check the URLs within the e-mail?
-
- Inactive
- Posts: 206
- Joined: Thu Dec 29, 2011 7:22 am
- RSN: Buzzsaw-Buzzsaw100
- Location: NoVA
Re: Account locked? this isn't fun.
I'd say don't even bother checking emails from Jagex, and never click any links on emails from them. The phising e-mails have gotten VERY good. If Jagex wants to contact you they will do it through the PM system, only trust e-mails when you KNOW they should be coming, and even then be careful.
Re: Account locked? this isn't fun.
BFOA Is right Jagex does Not Send emails all your Messages Come VIA the site when you log into RS. This was a Phishing Deal for your account. I recived a few Of the emails My Self I have Blocked those Emails
Always rember that Jagex Does Not Send emails.
Always rember that Jagex Does Not Send emails.
[url=http://runetrack.com/profile.php?user=Scootchy][img]http://runetrack.com/sigs/stat/gray/pose/0/Scootchy.png[/img][/url][url=http://www.koaclan.info/forums/viewforum.php?f=91/][img]http://i41.tinypic.com/mlsf9c.gif[/img][/url]
[img]http://www.koaclan.info/forums/download ... hp?id=1266[/img]
[sig]2011-11_Constitution_1st_Scootchy.png[/sig]
put On the whole armor of god
[img]http://www.koaclan.info/forums/download ... hp?id=1266[/img]
[sig]2011-11_Constitution_1st_Scootchy.png[/sig]
put On the whole armor of god
Re: Account locked? this isn't fun.
If I were you I would change the email associated with your account ASAP to something no one knows. Better yet create a new email associated with just your RS account.
Re: Account locked? this isn't fun.
Not quite correct jagex may send you monthly news letter and information about special deals, but they will never ask for your account information or send accuse only to your mail, if you can't see one in your in game email ignore it since thats the way they contact/confirm you about the matters related to your account.scootch wrote:BFOA Is right Jagex does Not Send emails all your Messages Come VIA the site when you log into RS. This was a Phishing Deal for your account. I recived a few Of the emails My Self I have Blocked those Emails
Always rember that Jagex Does Not Send emails.
EDIT: It is also advisable to avoid clicking on any kind link send to you by mail.
Qotsisajak
Nwûl tash.
Dzwol shâsotkun.
Shâsotjontû châtsatul nu tyûk.
Tyûkjontû châtsatul nu midwan.
Midwanjontû châtsatul nu asha.
Ashajontû kotswinot itsu nuyak.
Wonoksh Qyâsik nun.
Steam: Devilnion
Origin: Holgoma
Anime-Planet: Devilnion
Nwûl tash.
Dzwol shâsotkun.
Shâsotjontû châtsatul nu tyûk.
Tyûkjontû châtsatul nu midwan.
Midwanjontû châtsatul nu asha.
Ashajontû kotswinot itsu nuyak.
Wonoksh Qyâsik nun.
Steam: Devilnion
Origin: Holgoma
Anime-Planet: Devilnion
Re: Account locked? this isn't fun.
The thing is, my account is locked including the website log in.
so there's no way for them to contact me other than e-mails?
so there's no way for them to contact me other than e-mails?
Re: Account locked? this isn't fun.
In that case seems so but them locking someones website log in is something that I haven't heard of.huls wrote:The thing is, my account is locked including the website log in.
so there's no way for them to contact me other than e-mails?
Qotsisajak
Nwûl tash.
Dzwol shâsotkun.
Shâsotjontû châtsatul nu tyûk.
Tyûkjontû châtsatul nu midwan.
Midwanjontû châtsatul nu asha.
Ashajontû kotswinot itsu nuyak.
Wonoksh Qyâsik nun.
Steam: Devilnion
Origin: Holgoma
Anime-Planet: Devilnion
Nwûl tash.
Dzwol shâsotkun.
Shâsotjontû châtsatul nu tyûk.
Tyûkjontû châtsatul nu midwan.
Midwanjontû châtsatul nu asha.
Ashajontû kotswinot itsu nuyak.
Wonoksh Qyâsik nun.
Steam: Devilnion
Origin: Holgoma
Anime-Planet: Devilnion
Re: Account locked? this isn't fun.
It's been almost 15 hours and they haven't even e-mailed me back yet..
(by the way, Jagex DO email you in these type of situation due to it being their only way of contacting you )
and they use noreply@email.runescape(dot)com
(by the way, Jagex DO email you in these type of situation due to it being their only way of contacting you )
and they use noreply@email.runescape(dot)com